First Impressions Matter: Is Your Space Turning Customers Away?

You’ve heard the phrase “never judge a book by its cover”! However, most people still do. The same can be said about your commercial space. The appearance of your facility makes an everlasting impression on every individual that comes by. Whether it is a past or potential client, you want to establish your credibility and expertise at first glance. A well-maintained building signals that you are organized, established, and that you mean business!

Prioritize your interior space. When a customer enters a retail establishment, they immediately develop an impression. Factors such as lighting, wall paint, ceiling tiles, door hardware, and flooring all contribute to this initial impression.

First impressions matter and can make or break your business. Customers are more likely to stay longer, make purchases, inquire about services, and associate your business with a positive experience. However, the presence of poor plumbing in restrooms, peeling paint, poor lighting, or missing ceiling tiles prevents your business from reaching its full potential. Customers may feel put off, undervalue your business, and seek alternatives elsewhere.

Create an inviting atmosphere that aligns with your business’ values. An appealing space is not just a luxury, but an all around necessity. Take the time and evaluate your spaces.

Consider what needs to be fixed immediately within your facility right away. Is it disrupting your operations? Will it hinder your customers’ experience? Even a simple instance of a smoke detector beeping because the batteries are dead can ruin your clients overall experience. Perhaps a few shelves have been knocked down exposing screws or nails. It can pose harm to customers and diminish the appearance of your space. Knowing what issues can arise and having a proactive solution on how to mitigate it can provide you peace of mind.

With a commercial maintenance program, you can improve the overall look of your space and alleviate the intracises of maintenance work. OneContact’s Commercial Maintenance Program offers a plan customized to your space’s needs and a solution when the unexpected occurs. Focus on the logistics of your business while expert technicians handle the front-line appearance! Contact us here.